All refunds will be sent back from our side within 15 working days. The amount will be sent from our account within 15 working days and we do not guarantee the time it takes for you to receive it, as it is up to your bank to process the refund.
There won’t be any refund during the festival seasons like Diwali, Pooja, Christmas, Holi, May month and the long weekends when the hotel bookings are almost full. The main reason behind this being, the high rate of bookings that the hotels/resorts get during this time. Hence they find it difficult to adjust with the cancellations at the last moment. This can cause losses to them.